Support Logic Helpdesk is yet another customer support application that is included in the Fantastico De Luxe free scripts installer. This software is no longer supported by the official vendor but we still provide it for installation since it has many fans because it is lightweight, easy-to-use and rich in useful features.
Support Logic Helpdesk is an online support ticketing system with many professional features that will help you provide the quality customer service your business needs. This application provides admin, staff and client interfaces that are user-friendly and it also offers multiple e-mail addresses. The preset canned responses facilitate the support staff in providing fast and accurate assistance. The software also supports HTML tags that you or your staff can use in ticket responses. The option for attachments makes the job easier when a screenshot is required to better describe the issue or the solution. And last but not least there is an option for a daily e-mail limit per user.
This amazing application Support Logic Helpdesk can be set up with just a few clicks using the free scripts installer that is integrated into each shared cPanel account or Dedicated Server and Virtual Private Server that is using cPanel control panel.