PHP Support Tickets is one of the many customer support applications provided by Fantastico De Luxe. As the name suggests it is PHP-based and it also requires a MySQL database to store information. This is an e-mail based ticketing system that you can use to provide support to your clients online.
If you wish to start providing customer support for your clients PHP Support Tickets is a good application to utilize it since comes with an easy-to-use admin panel. This software allows tickets to be generated via POP3 e-mail address or they can be created manually. So that you and your clients can easily track an ongoing issue each ticket is assigned with a unique number that will remain the same at all times. That way you can provide quality service for your clients, regardless of whether you have an online store or an offline business.
This simple but powerful application can be installed with just a few clicks via the cPanel reseller packages as well as Dedicated Servers and Virtual Private Servers that use cPanel control panel.